Frequently Asked Questions
WHEN SHOULD I CALL THE MOVING COMPANY?
The earlier, the better. Although actually assignment can’t be made not until few days before the move, it is wiser to give the moving company 4 – 6 weeks’ notice. If you give us enough lead time, our company will surely be able to meet the delivery schedule. Our moving company, for our standard service, requires alternate pick up as well as delivery dates. We will do our very best to meet the preferred and agreed upon dates. We will notify you of the time for loading your items and the estimated schedule of arrival.
WHAT DO YOUR TRAVEL FEES COVER?
Our Company’s flat rate, our one-time travel fee actually covers getting to the next destination, as well as getting back up to our establishment from the drop-off location. Our company is dedicated to offering upfront pricing, so you don’t get any surprise fees at all.
HOW MUCH DOES THE MOVE COST?
This is actually one of the most frequently asked questions of the clients, and it has no definite answer. The cost of the move
depends upon different factors including distance, weight, length of time, as well as the manpower involved. Usually, a local move that is under thirty miles is based upon hourly rate, while a long distance move is based on weight. If you want to know the possible cost of your move, you should contact our company to request for a free estimate.
WHAT IS AN ESTIMATE?
An estimate is an educated guess of the approximate cost of the move. Keep in mind that an estimate or household goods survey is only a guideline.
WHEN IS THE BEST TIME FOR MY MOVE?
If there’s a choice, our moving company suggests that you choose a time other than the summer season, the end of the month, or end of the year holidays. The heaviest and largest demands are usually placed on equipment, personnel, and vans during such periods.
However, for our company, we believe that you should move when it’s the most convenient for you. Factors involved with your decision include: a) whether your moving should be performed immediately b) moving children due to school term c) separation of family while your move’s under way.
HOW LONG WILL THE MOVES TAKE?
This actually depends on different factors like weather conditions, time of the year, size of the shipment, the time needed to load things and unload, as well as the distance and direction the shipment’s traveling.
WHAT’S THE USE OF A TARIFF? WHAT IS IT?
Tariff is the list of regulations, rules, available services as well as resulting charges that are used by the motor carriers providing interstate shipment of household items.
DO I NEED TO BE AT THE PROPERTY ALL DAY WHILE THE MOVERS ARE THERE?
You will need to be at your property to let our movers inside your home. Upon the movers’ arrival, you’re free to leave and come back at the end of the day in order to secure your property as well as to complete the relevant paperwork with us.
HOW MUCH MOVERS WILL PACK THE SHIPMENT?
Our company prepares for every move on a case by case basis, movers and additional resources will be allocated based on the volume of the move, the kind of shipment, and if you’ve any additional requirements.
DO YOU UNPACK FOR ME AT MY NEW HOME?
Yes, we do also offer unpacking services. We will unpack your belongings and help you place your things in the rooms of your choice.
WHO WILL I CONTACT THROUGHOUT THE MOVING PROCESS?
When you book the move with our company, we will provide you with your own move coordinator – one who will communicate with you, managing all the removal process in order to ensure that you’re fully informed every step of the process.